Skip to main content

Add payment card

I am trying to add my debit card for when the trial is over. It says no stripe customer id. Where can I find mine?

Which component of Uncat does this request relate to?
Status: Completed3 comments

Log in to comment and vote

Comments3

  • Brandon Bruce

    Team•

    Jul 24

    Hi Cassy! Thanks for reaching out. I see the issue. I’m going to ask my cofounder for help to resolve the error and I’ll let you know. In the meantime, your trial will keep going so you can keep using the full-featured Uncat.

  • Cassy Walden

    •

    Jul 24

    • Brandon Bruce

      Team•

      Jul 29

      HI Cassy. It looks the origin of the issue was two different accounts. One is under your Gmail account. You can try adding a card to that one again and let me know — it should work now. The second is an account under

      cassy@clw-accounting.com so you can switch and sign in to that one if you prefer to use it.